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If you are about to enter the minefield of buying and installing new voice technology, beware! The pitfalls are many and sometimes lie undiscovered until during, or even after the installation. You need to keep a close eye on many things when changing voice systems.The main processes to contemplate are design/budget, procurement, and implementation.If you have got even half way through and decided that this is not for you, call us and we will guide you through the entire process, from an initial solutions and budgetary report through to implementation management. 

TELEPHONY
COMPLEX DATA

Wide area networking technology has changed significantly with the advent of cheap bandwidth. Broadband, Colocation, Data Recovery, Data Hosting, hosted PABX, VPLS, MPLS and point to point services all have their place. However, selecting the solution that suits your pocket and customer expectations is not straight forward. Not all of these will apply to your specific project, but certainly some will and we will save you the huge time and resource needed to find the answers. Time you could be spending acquiring new customers or taking care of the ones you have.

The popularity of mobile devices continues to soar.  Employees in every role, in every sector, want to use smartphones and tablets of their choice at work. They are quite prepared to buy those devices themselves and introduce them into the organisation with or without their employer’s permission. High-speed adoption of mobile devices is also reflected in ever bigger corporate phone bills. Mobility is typically the fastest growing yet least understood component of telecommunications expenditure. With introduction of 4G network data costs will soon outstrip voice costs. Our expert business consultant will provide information on Mobile spending and recommendations to improve management and reduce the overall cost of enterprise mobility. Once we have established requirement of your current mobile fleet, we can highlight ways to make financial savings, and develop or enhance your corporate mobility strategy. Our aim is to enable you to successfully monitor, manage and control the ongoing costs of mobile communications.


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MOBILE TECHNOLOY
TRAINING & COACHING
RELOCATION STRATEGY & RESOURCE MANAGEMENT
UNIFIED COMMUNICATIONS

In a nutshell, it is the ability to merge various communications channels under one softphone or UC Client application on your computer or smartphone. This includes:

  • Voice & click to call (from any directory, e.g. Outlook)

  • Voice messaging – to e-mail and phones

  • Instant Messaging

  • Availability (also called ‘Presence’), visible to all associates

  • File sharing

  • Softphones (smartphone and desktop)

  • Video calling

  • Directory integration

This is invaluable when changing business practices to flexible working as a user can operate from anywhere using the same business tools as though they were in the office. However . . . the applications cost money and a key part of minimising this is knowing the profiles of each user. Analysis of who needs what will play a major part in budgeting for UC

Planning and implementing a major relocation or merger can be a logistical nightmare, particularly as every department has a vested interest in a successful conclusion, and will pull you in every direction. Whoever takes on the responsibility has a lot at stake. We have access to a deep well of skilled contractors in most ICT fields. Whether it is a highly qualified network engineer, telecoms engineer or a project manager, we will find the right resource for your needs. Consultants can be provided for a few days or periods stretching over months as necessary. We will evaluate the consultant's suitability on your behalf, making sure that they fit in with the team and have the required skills. This is possible because we will only provide these resources to established clients.

We provide tailor made training sessions for most technology equipment used in the businesses. This is specially design and targetted to all levels of business users in understanding and adapting the new technology to be efficient. This could be as simple as training to use mobile phones, iPAD's, tablets, or complicated Phone systems and other IT devices.

SERVICES

As technologies have converged, options and choices are becoming more and more complex. Having a calming voice at hand from someone who is used to analysing this IT hell and translating it into something you understand and that is relevant to your business, will allow you to do your job.If you're confused about all this and want to know how you can integrate your business communications with latest and most efficient technologies then we have the answers. From enabling flexible desk working to managing multiple devices on your network we can guide you through the fog and make everything clear.

 

COST ANALYSIS
IT MANAGEMENT
CLOUD SOLUTION

Our in-house resources have over 15 years in the IT Industry covering small business right up to Enterprise and Government sized clients.We offer complete end-to-end solutions such as:

  • Server Migrations (consolidations, virtualization, migration to datacenter, etc).

  • Software Implementations of basic applications of MYOB, ACT to high-end software such as SAP, Oracle.

  • Project Management (Hardware Refresh, Deployment, Software Development, Web Development, etc).

  • Asset Management (Mobile Asset Solutions, Hosted or In-House Asset Solutions).

  • IT Procurement (scheduled ordering of your current IT assets when required, or refresh).

  • Outsourcing of your current IT Network (Ad-hoc service, On-going maintenance or complete outsource).

  • SAN Storage Solutions (Increase you internal storage for your business).

This generic term has caused much confusion. The feeling is that it is important and that "one should be using it". The truth is that it covers a number of technologies, with the one common factor that servers are not located on your premises, but in a data centre somewhere. However, different applications may be hosted in different data centres and this is where it can get complicated; voice may in one place, while hosted Exchange may be in another and your business applications may be in yet another. So why is this a good thing? We will help you to decide whether the Cloud is right for your business. There is no doubt that there are advantages; security, resilience and cash flow management play a large part, but these can be off-set by long term cost and dependency on external WAN connectivity – so which wins?  By analysing your requirements and user needs, we will point you in the right direction and help you source products that are both suitable and the right price.

In the day to day chaos of running your business it is not always easy to find the time or staff to carry out an audit and assessment of costs. Yet the smallest of changes can have a dramatic impact on your bottom line – in notional terms, someone’s salary or the marketing budget could be covered by savings achieved. A full assessment could be significantly greater. We can advise and report on a number of tried and tested cost reduction methods, which will often lead to better performance from employees as well.

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